Hey, I’m here. So, I must be working. Right?

Well, maybe not. We’re all familiar with absenteeism. “Bob is out sick today.” He’s not here, so don’t expect any production from him. Management understands that unless the other workers pick up Bob’s production, output will be down today by one Bob.

But what about presenteeism? Bob’s here at work – see, that’s him over there – but, is he actually being productive right now, or is he really trying to figure out how to pay for a new transmission for his car?